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		Check my order status

Customer Service

Here at Wetsand we take pride in maintaining a user-friendly environment and providing the best customer service around. In fact, we're downright fanatical about making sure you have a great experience while using our website.

In order to better serve you, we've created an Online Assistant to answer many of the questions you may have about using the site.

Select a topic below:

		Surf Shop Checkout FAQ's Answers to common questions related to placing orders through our website.

		Surf Shop FAQ's Answers to common Surf Shop related questions such as "How do I check my order status?" or "How does WetSand handle returns and exchanges?".

		Surf Report FAQ's Answers to frequently asked questions regarding our surf reports, swellwatch wave models and related services.

		Tech Support FAQ's Answers to many common questions regarding technical issues with our site. Our use of cookies, site display problems and more.

		SwellWatch Spectral Display Answers to questions regarding the Spectral Analysis display within the SwellWatch section

		Water Quality Reporting

		SwellWatch 2.0

If our online assistant was unable to help you, please let us know.

Customer Service Hours are Monday through Friday, 9am - 4pm PST
Please address all emails to service@wetsand.com
You may also call Toll Free (800) 750-7501

Need more information? Please visit our Contact Us page.

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Customer Service

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